Frequently Asked Questions
Got questions? We’ve got answers
We’ve gathered the most common questions our lovely customers ask — from shipping to gift wrapping. If you don’t see your question here, just reach out. We’re always happy to help!
Yes, we currently ship across Europe. If your country isn’t listed at checkout, feel free to contact us — we’ll do our best to find a solution.
Most orders are shipped within 1–2 business days. Delivery usually takes 3–7 business days, depending on your location. You’ll receive a tracking link once your package is on the way.
Absolutely. You can return unused items within 14 days of delivery. Just reach out to us at [email protected], and we’ll guide you through the process.
Yes! You can add gift wrapping at checkout. It includes eco-friendly packaging and a handwritten card — perfect for thoughtful surprises.
We do our best to source materials that are kind to the planet — like recycled paper, FSC-certified wood, and plastic-free packaging. Sustainability matters to us.
Get 10% Off Your First Order
Because your ideas deserve beautiful tools.
Use code MONSTERA10 at checkout and treat yourself (or someone else) to something inspiring.